Shipping Policy

Shipping Policy
– Mary & Susan

Once an order is placed, it takes 1 to 3 business days to process the order. During weekdays, it takes one business day, but if you order on Friday evening or during the weekend, it may take slightly longer. Once your order is processed, it will be shipped. Delivery typically takes 5 to 15 business days. We strive to make the ordering and delivery process as straightforward as possible for our customers. However, if you have any questions or concerns, please feel free to contact our customer service team. Below, we explain how your order is processed and delivered.

Placing an Order
The ordering process at Mary & Susan is designed to be as simple as possible. First, you need to go to the product page and add the desired product to your cart by clicking "Add to Cart". It’s important to ensure that you have selected the correct variants. If everything is correct, then click on "Proceed to Checkout". On the checkout page, you will need to enter the correct shipping address details. Please make sure all information is accurate.

Once the information is filled out correctly, you can click "Continue to Shipping". On the "Shipping" page, you will have the opportunity to review your entered address details. You can proceed by clicking "Continue to Payment". At the payment options, you have a choice of different payment methods. All payment options are SSL encrypted, ensuring you are always in a secure payment environment.

Shipping Costs
We cover shipping costs for every order. All our products will be delivered to your home, free of charge. There is no minimum order quantity required.

Shipping Your Order
When you find the perfect look or accessory on our website, we ensure your order is processed and shipped promptly.

Please note: Delays may occur during peak times or due to high order volume. We will always do our best to ship your order as soon as possible.

If you have any questions or special requests about shipping, feel free to contact us at Marysusan melbourne@gmail.com.